2.1×
CSAT after launch
Case study
Northbridge Health: Patient Intake Rebuild
How Northbridge Health replaced fragile tools with a system operators trust.
परिणाम
Outcomes measured after launch
6 weeks
reporting latency cut
2.1×
shorter time-to-first-release
चुनौती
What was broken
Integrations failed quietly and eroded trust in reports.
- Fragmented tools across teams
- No single source of truth for leadership metrics
समाधान
What we shipped
Automation with human approval for high-risk steps.
Problem
Customer onboarding stalled whenever a human had to chase missing documents.
Solution
A strangler migration moved traffic journey-by-journey with dual-run validation.
Tech stack
Documented in the project meta — chosen for maintainability and the client’s hiring plan.
Timeline
20 weeks from kickoff to production, with weekly demos and a frozen launch checklist.
Results
Outcomes are listed above. We only publish metrics the client approved for public use.
More work
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Authority
Recognition
- Clutch Top Web Developers 2025
- GoodFirms App Development Partner
- India Business Awards — Digital Innovation