Skip to content

Case study

OpenField NGO: Donor CRM

A phased rebuild for OpenField NGO with weekly demos and measurable KPIs.

education Timeline: 12 weeks OpenField NGO

Results

Outcomes measured after launch

34%

CSAT after launch

6 weeks

reporting latency cut

92%

shorter time-to-first-release

Challenge

What was broken

Integrations failed quietly and eroded trust in reports.

  • Fragmented tools across teams
  • No single source of truth for leadership metrics

Solution

What we shipped

Strangler migration plus observability from day one.

Problem

Customer onboarding stalled whenever a human had to chase missing documents.

Solution

We shipped a phased platform: core workflow first, then automation and reporting.

Tech stack

Documented in the project meta — chosen for maintainability and the client’s hiring plan.

Timeline

12 weeks from kickoff to production, with weekly demos and a frozen launch checklist.

Results

Outcomes are listed above. We only publish metrics the client approved for public use.

Explore related pages

Jump to services, markets, case studies, and resources teams use when evaluating a build partner.

Trust

Verified reviews & directories

E-E-A-T signals from platforms buyers already check.

Authority

Recognition

  • Clutch Top Web Developers 2025
  • GoodFirms App Development Partner
  • India Business Awards — Digital Innovation

Ready to ship something that compounds?

Share your roadmap. We will come back with scope options, timeline ranges, and a recommended squad.

Popular with product teams

Get a quote Book a demo